Privacy Policy

Who We Are

AGENON COMPANY LIMITED is a software company registered in Vietnam (Business Registration No. 2500769534). Our registered address is Tam Ha hamlet, Binh Xuyen Commune, Phu Tho province, Vietnam. You can reach us at [email protected].

This Privacy Policy explains how we collect, use, and protect your information when you visit our website at agenon.ai. This policy applies only to this website — each of our software products has its own privacy policy available on its respective website.

What Data We Collect

When you submit your email address through our contact or early-access forms, we store that address to send you product updates and company news. We do not collect any other personal information through this website unless you voluntarily provide it by contacting us.

We collect standard web analytics data in aggregate, anonymous form, including page views, referring URLs, browser type, and device type. This data cannot be used to identify you personally. We do not use third-party tracking cookies, advertising pixels, or behavioral profiling tools on this website.

How We Use Your Data

We use the data we collect for the following purposes only:

• To send you product updates and company news (email address, only with your consent).
• To understand how visitors use our website so we can improve it (anonymous analytics).
• To respond to your inquiries when you contact us (contact information you provide).

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

Third-Party Services

We use third-party infrastructure services to operate this website. Our servers are located in the European Union. Cloudflare acts as our DNS and security provider. These services may process your data (such as IP address) as part of delivering the website to you. They act as data processors under their own privacy policies. We do not use third-party advertising networks, social media trackers, or behavioral analytics platforms on this website.

Cookies

This website uses only essential cookies required for the site to function, such as session identifiers for form submissions and security. We do not use tracking cookies, advertising cookies, or third-party cookies. You can disable cookies in your browser settings, though some features may not work correctly without them.

Data Retention

We retain your email address until you unsubscribe or ask us to delete it. Anonymous analytics data is retained in aggregate form and cannot be linked to you. If you request deletion, we will remove your personal data within 30 days.

Your Rights

Regardless of where you are located, you have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you.
• Correction — ask us to correct inaccurate data.
• Deletion — request that we delete your data.
• Portability — receive your data in a machine-readable format.
• Objection — object to processing based on legitimate interests.
• Withdrawal — withdraw your consent at any time by unsubscribing or contacting us.

To exercise any of these rights, email [email protected]. We will respond within 30 days.

International Data Transfers

Our website is hosted on infrastructure that may be located outside Vietnam. By using this website, you acknowledge that your data may be transferred to and processed in countries with different data protection laws. We take reasonable measures to ensure your data is treated securely.

Children

This website is not directed at children under 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal data from children through this website. If you believe a child has provided us with personal data, please contact us at [email protected] and we will delete it promptly.

Changes to This Policy

We may update this policy from time to time. We will post the updated policy on this page with a new "Last updated" date. Material changes will be communicated through the website or by email to subscribers. Continued use of the website after changes constitutes acceptance.

Contact

Questions about this policy? Email us at [email protected] or write to: AGENON COMPANY LIMITED, Tam Ha hamlet, Binh Xuyen Commune, Phu Tho province, Vietnam. Phone: +84 328 443 446.